Refund policy

Return Policy

At Jainam Papad and Food Private Limited, we strive to ensure the utmost satisfaction with every purchase. In the unfortunate event that you receive damaged, defective or wrong products, we're here to assist you promptly.

Return Process:

1. Notification: Contact us within 7 days of receiving the damaged, defective or wrong products via email at info@jainampapad.com. Please include your order number, a description of the issue, and attach a video of the opening of the package.

2. Confirmation: Upon receipt of your email, our team will review the provided information and assess the situation.

3. Resolution: If the damage, defect or wrong product is verified, we will arrange for the shipment of a replacement pack of goods at no additional cost to you.

We do not accept returns or exchanges for a change of mind.

Conditions for Returns:

• The request for a return due to damage, defects or receiving the wrong product must be made within 7 days of receiving the product.
• The goods must be unopened or in their original packaging.
• A video of the unboxing is necessary for verification purposes.

Note: We reserve the right to refuse a return if these conditions are not met.

Contact Information:

For any queries or assistance regarding returns or our products, please reach out to us at info@jainampapad.com.